Shipping policy

SHIPPING POLICY

PROCESSING TIMES

Orders are typically processed within 1–5 business days. Processing times may vary during holidays, sales, or periods of high order volume.

SHIPPING TIMES

Estimated delivery times vary depending on the item, destination, and shipping carrier. Most orders are expected to arrive within 7–20 business days after processing.

Some items in the same order may be shipped separately and may arrive at different times.

TRACKING

When tracking information is available, it will be provided after your order ships. Please allow time for tracking information to update after shipment.

DELIVERY DELAYS

Delivery dates are estimates and cannot be guaranteed. Carrier delays, weather, holidays, customs, or other circumstances outside of our control may affect delivery times.

INCORRECT SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error. Once an order has been processed or shipped, we may not be able to change the delivery address.

LOST OR DAMAGED ORDERS

If your order arrives damaged or you believe it has been lost in transit, please contact Midnight Vella with your order number and any available photos or tracking information so we can assist you.

MULTIPLE PACKAGES

Because we offer a variety of products, an order containing multiple items may arrive in separate packages.

QUESTIONS

For questions regarding your shipment, please contact Midnight Vella through the contact information provided on our website.